Payment terms

We do not charge your credit card until 2 hours before shipping. We reserve the right to cancel or not sell orders. All initial orders must be paid via COD or credit card.

Order Info

We generally ship any order the day after we receive the order. There are times however when an order may not get shipped the day after the order is placed and below are some of the reasons that may account for this.

1. Your account is not in good standing.
   (Our accounts receivable department will contact you and notify you that your order will not be shipped).
   
2. One of the products you have ordered is currently out of stock.
   (A sales representative will contact you if this problem arises. )
3. One of the third party shippers does not pick up the order for reasons out of the control of Precise Nutrition.
4. When the order was placed the customer did not include a phone number and a sales representative was not able to reach the customer and verify what he wanted

90-Day Guarantee

The 90 day guarantee is for DSD distribution only and not for end users. We provide a 90-Day guarantee on every item that we manufacture. The guarantee begins on day of shipping and extends until we receive returned product. Returned product will only be received with a valid Returned Merchandise Authorization Number obtained from your sales representative.

Backorders

Sometimes back orders do occur. When an item is back ordered we will notify you immediately that there will be a delay and how long that delay will be.

Shipment of all products is usually within 24 hours. Sometimes back orders do occur. When an item is back ordered we will notify you immediately that there will be a delay and how long that delay will be.

Still Have Questions? To talk to your sales representative please call (800) 545 - 6546.